Uploading Order Files from Mals-e ...
Occaisionally the remote
post back from Mals-e may fail due to network issues or very
large orders. This is a limitation of the technology involved
with transferring information back from the checkout system.
However there is a file upload script to allow the update of
information manually. You must have a Mals-e
Premium Account to
download the order information. Please note that uploading orders
does not update inventory quantities. If an order was
missed - update the quanties in the item admin. To upload files containing the order information
requires a Mals-e premium account.
ALL CREDIT CARD NUMBERS MUST BE REMOVED.
To create the file in your Mals-e account.
- Login and click on Batch Orders
- Scroll down and select the radio button to create a CSV file
- You can select all of the existing orders from your Mals-e account
or just flag particular orders.
- Choose the following configurations:
CSV text file
use , as a delimiter
quoted - checked
include field names - checked
Select - append cart contents to the
end of an order
Enter your payment password and hit download.
Mals-e will begin to send a file to your
browser. If you have MS Excel installed in may open the file automatically
in Excel.
IMPORTANT:Open the file on your hard drive an remove the
column labeled "card_number" DO NOT TRANSFER CREDIT CARD
NUMBERS TO YOUR WEB SITE. The file upload script will reject the
file.
The file upload utility will mark the order status
as NEW when orders are uploaded to the system. It does not update
inventory quantities.
When you view the cart fields in the csv file you
will notice that they are formatted in a particular way and contain
special tags.
EXAMPLE:
{b}Test Product 1A #CK0001{/b}{br}Size - small (add $10.00){br}colors
- red{br}Total Price $79.99
Do not remove the formatting as it
is essential to importing the information into the order reports. If
you do modify your orders do so at your own risk.
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